The workshop where you build your workforce.
Syntic Forge is the visual builder. Design a custom AI Employee from scratch — their personality, their voice, their authority, the agents they dispatch, the rules they follow. Drag, connect, ship. No code required.
Open Forge
Talk to sales
Watch a 90-second tour
Build the role no one else sells
Off-the-shelf Employees cover the common roles — Receptionist, SDR, Collections. Forge is for everything else. A Veterinary Intake Specialist. A Mortgage Pre-Qualifier. A B2B Renewal Owner. If your business has a job description, Forge has the canvas.
Design an Employee, not a prompt
Forge starts with the role, not the model. Name them, sign their job description, set their reporting line, choose their tools. The Employee is the first-class object. Everything else hangs off it.
New Employee
Name: Theo
Role: AI Mortgage Pre-Qualifier
Reports to: Renee (Head of Originations)
Voice: warm, patient, asks clarifying questions before quoting
Authority: can pre-qualify up to $750k, must escalate jumbo
Channels: phone, SMS, email
Knowledge: rate sheet (live), underwriting playbook v3, FAQs (88 entries)
Personality you can hear
Voice, pacing, vocabulary, when to crack a joke, when to push back. Forge captures all of it in a structured personality card. Test the voice in the canvas before you ship them to production.
Add agent: OutboundCall
Add agent: CreditPullSoft
Add agent: SendDocChecklist
Connect: OutboundCall → if intent = qualified → SendDocChecklist
Connect: OutboundCall → if intent = unqualified → SendNurtureSequence
Connect: anywhere → if escalation_flag → notify Renee on Slack
Wire the dispatch logic on a canvas
Agents are nodes. Decisions are edges. The canvas reads left to right, fans out where work parallelizes, and merges where outcomes converge. The same diagram you would draw on a whiteboard, except this one runs.
The agents your Employee can dispatch
Forge ships with a library of Syntic Specialist Agents — outbound call, inbound call routing, web scrape, doc generation, SMS send, email send, calendar action, payment capture, CRM write. Drop them on the canvas, configure the inputs, give your Employee the authority to dispatch.
From idea to production in an afternoon
Pair your phone
Open the canvas
Start from a blank Employee or fork an existing role. Forge runs in the browser, syncs to your Cowork dashboard, and previews on your phone for shareouts.
Drag the agents in
Outbound calling, web research, doc generation, scheduled jobs. Connect outputs to inputs. Set conditions. Forge validates the graph as you build.
Hire them into Cowork
One click promotes the design to a working Employee. They show up in your org chart with the personality, knowledge, and agent toolkit you wired. Standup tomorrow.
What the canvas actually contains
Open Forge in your dashboard, alongside Cowork and CLI. Switch to Forge when you need to design a role no one has built yet.
Personality and voice
Set tone, pacing, formality, fillers, length-of-reply. Audition the voice on the canvas. Tune until it sounds like someone you would actually hire.
Knowledge and onboarding
Point your new Employee at the docs, transcripts, websites, and competitor pages they should study. They self-onboard. You watch the index build live.
Dispatch rules and authority
Decide what they can do without asking. Decide what triggers an escalation. Decide which humans get pinged when. The same authority chart you would write for a new hire.
Compose Employees from a library
Forge ships with a library of skills, connectors, and sub-agent templates. Snap them onto a custom Employee to specialize fast.
Browse the library
Skills
Pre-trained behaviors — objection handling, soft credit pulls, FDCPA-compliant collections language, MLS lookup, SOAP-note generation.
Connectors
One-click integrations to Salesforce, HubSpot, Stripe, Twilio, Slack, Dentrix, Follow-Up-Boss, KVCore, Athena, eClinicalWorks.
Sub-agents
Specialized Syntic Agents that own one task end to end — outbound dialer, inbound triage, scrape-and-summarize, daily report dispatcher.
Compose your custom Employee
Snap skills, connectors, and sub-agents onto the Employee canvas to build a specialist tuned to your industry, your stack, and your tone.
Skill
Brand voice (by Tribe)
Trains your Employee on your style guide, past content, and customer transcripts so every reply lands in your voice.
Skill
Compliant collections language
FDCPA-aligned phrasing for payment negotiations, dispute handling, and validation requests. Reviewed by counsel.
Skill
Soft-pull credit decisioning
Pre-qualification logic that pulls a soft credit, applies your rate matrix, and routes the result back to the Employee.
Browse all skills
Roles teams build in Forge
Operations
An overnight ops manager
Watches your Slack, pulls your dashboards at 6 AM, and files a one-page brief on what broke, what changed, and what needs your call this morning.
Research
A market analyst
Dispatches scraping agents across a competitor list, builds a pricing matrix, and updates the deck you keep open in the leadership channel.
Sales
A renewal owner
Watches contract expiry dates, pulls usage data, drafts the renewal proposal, books the call, and dispatches the e-signature workflow.
Legal
An NDA triage clerk
Reads inbound NDAs, redlines against your house playbook, flags non-standard terms for counsel, and returns a marked-up draft to the requester.
Guardrails the builder ships with
Forge is in active development. Custom Employees inherit the same guardrails as stock ones. Treat new designs like a new hire — supervise the first week.
Read the safety guide
Scoped credentials per Employee
Every Employee you design gets a scoped credential set. They cannot reach a tool you did not grant. Default-deny on everything from filesystems to outbound HTTP.
Approval gates on the canvas
Drop an approval node anywhere on a workflow. The Employee pauses, the right human gets pinged, the run resumes only on a yes. Use it for refunds, contracts, anything irreversible.
Versioning, rollback, and audit
Every saved Employee is versioned. Roll back a personality change in one click. Every dispatch from every version is logged for audit. Compliance teams can review without leaving the dashboard.
Pricing
Forge is included with every paid Cowork plan. You only pay for the Employees you put into production.
Pro
Forge canvas with up to three custom Employee designs. Promote one to production.
$17
From $20/mo. Forge included.
Start designing
Max 5x
Unlimited designs. Promote up to five custom Employees to production. Sub-agent templates included.
$100
Per month
Get Max 5x
Max 20x
Unlimited everything. Twenty custom Employees in production. Priority dispatch capacity on the Syntic runtime.
$200
Per month
Get Max 20x
Team
Forge for design teams. Shared canvases, review and approve workflows, role-based publish rights.
$20
Per seat / month. For teams of 5 to 75.
Start a team
Enterprise
Forge with SSO, audit log retention, single-tenant publishing, and a dedicated solutions architect to design your first three Employees with you.
Talk to enterprise
Per-dispatch metering applies. Prices exclude tax.
"I designed an engineering ops Employee in Forge in one afternoon. Org database, Slack, Jira on the canvas. The next morning she filed a bottlenecks report better than the consultant we paid in Q3. Product ops saw it and built their own."
Larisa Cavallaro, Head of Engineering Ops
"Forge is what made the platform real for us. Stock roles got us to pilot. Custom roles got us to revenue. The human role becomes design and approval — not rework."
Joel Hron, CTO
Read the case study
"We turned a seven-page performance-review process — branching logic by level, role, and tenure — into a guided Employee in Forge. What our team had scoped as a six-week React build went live in 45 minutes. And the Employee adapts. The static form would have rotted in a quarter."
Matt Benyo, Director of People Ops
FAQ
Syntic Forge is the visual builder for Syntic. You design custom AI Employees — personality, knowledge, dispatch rules, agent toolkit — on a canvas, then promote them into your Cowork workspace.
Cowork is the dashboard where AI Employees live and work day to day. Forge is the workshop where you design new ones. Most teams use Cowork constantly and open Forge when they need a role no one else sells.
An Employee is a named role with a personality, an org chart seat, and authority over a set of tools. A Syntic AI Agent is a stateless executor that runs one task. Employees are designed in Forge. Agents are dispatched by Employees at runtime. See the platform overview.
Only the connectors, knowledge sources, and tools you grant. Default-deny on everything. Network access controlled through an allowlist in Settings.
Yes. Pro and above can preview and edit Forge designs from the iOS app. Production publishing happens from desktop or web. Sessions sync across devices.
Syntic AI Agents are the autonomous execution layer. They run the work your Forge-designed Employees dispatch — outbound calls, scraping, ad placement, anything that touches the world outside the dashboard. You design once in Forge, the Employee dispatches a thousand Syntic Agents from it.
Forge handles structured knowledge in any common format:
- Documents: Word (.docx, .doc), PDF (.pdf), text (.txt), Markdown (.md), HTML
- Spreadsheets: Excel (.xlsx, .xls, .xlsm), CSV, TSV
- Presentations: PowerPoint (.pptx, .ppt)
- Images: .png, .jpg, .jpeg, .gif, .svg, .webp
- Data and config: JSON, YAML, XML, TOML
- Notebooks: Jupyter (.ipynb)
- URLs: live web pages with scheduled re-crawl
Connectors expose additional sources from your existing tool stack.
Forge runs in the browser and the Syntic desktop app for macOS and Windows. Designs sync to Cowork. Forge design history is captured in audit logs and the compliance API on Team and Enterprise plans.
Yes. Designing an Employee is free. You only meter usage when an Employee dispatches an Agent in production.
Yes. Admins can lock Forge to specific seats and require review before publishing. Configure in Admin Settings.
Forge is not yet certified for HIPAA, FedRAMP, or FSI workloads. Talk to enterprise about pilots in regulated environments.
Skills, connectors, and sub-agents are the building blocks. Snap them onto an Employee on the canvas to specialize fast — a Sales Employee with the Salesforce connector and the objection-handling skill is a different hire than the same Employee with HubSpot and a renewal-owner skill.
Designing your first custom Employee
A walkthrough of the canvas: personality, knowledge, agents, dispatch rules, and the publish step.
Start designing
Open Forge
Hire your first custom Employee. Designs are free. You only pay when they go to work.
Open Forge
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